Shipping Policy

Thank you for shopping with Arzum Egypt.

Processing & Delivery Time

  • Orders are processed within 1–2 business days.
  • Delivery takes approximately 2 to 5 business days depending on your location.

Packaging

  • All orders are securely packed and sealed before shipping.
  • Each package is delivered fully closed and intact to ensure product safety.

Invoice

  • Every order is shipped with an official invoice included inside the package.

Shipping Coverage

  • We deliver across all governorates in Egypt.

Shipping Fees

  • Shipping fees are calculated at checkout and may vary based on location.

Order Tracking

  • Once your order is shipped, you may receive confirmation or tracking details via phone or email.

Delivery Conditions

  • Please ensure someone is available to receive the order at the provided address.
  • Customers are kindly requested to provide a complete and accurate shipping address (including building number, street name, area, and nearest landmark) to avoid delays.
  • In case of failed delivery attempts, our team will contact you to reschedule.

Damaged or Opened Packages

  • If the package appears opened or damaged upon delivery, please do not accept it and contact our support team immediately.

Contact Us
For any shipping inquiries, please contact us at:
Hotline: 15789