Welcome to the Arzum OKKA Maintenance Request Page

Since 2015, New Star has been the exclusive authorized service provider for Arzum and Arzum OKKA in Egypt.
With over 10 years of experience, our service team ensures every appliance receives the professional care it deserves — using only genuine parts and certified expertise.

Service Center

Address:
5 Murad Bek St., from Othman Ibn Affan St.
Salah El-Din Square, next to George Pharmacy
Heliopolis, Cairo, Egypt
Hotline: 15789
Exclusive Agent: New Star
Exclusive Distributor for 10 years since 2015

What We Offer:

Professional Team

Our experienced specialists ensure every service is handled with precision and care.

Original Spare Parts

We provide only genuine, long-lasting parts to maintain the highest quality and performance of your Arzum and Arzum OKKA appliances.
Every replacement part is fully guaranteed, ensuring your appliance continues to perform like new.

Certificates

All services come with official certification to guarantee trust and credibility.

Fast & Reliable Service

Quick response and efficient solutions tailored to your needs.

Customer Support

Dedicated support before and after service to ensure your satisfaction.